"
I appreciate the great staff at FNF India. They are professional, responsive, reliable and hard-working. They are always willing to take on any project I pass their way. They take learning the new process very seriously and ensure they have the information necessary to complete the task or project to my satisfaction. Once a project is underway, they check in to see if I have any suggested improvements. I never hesitate to utilize the FNF India team for any project. And I always make sure to encourage their use to the operations teams with whom I work. Having recently learned from a Washington operation of their plans to hire temporary employees, I offered instead to help train the FNF India staff to handle their work. This is how much confidence I have in the FNF India team "
Stacey Barker
- VP of Training and Implementation for SoftPro Corporation
"I have had the pleasure of having FNF India staff as part of my team for 6+ years now. It has truly been a partnership both organizationally and individually. I have always found everyone I have worked with at FNF India to be professional and committed to excellence and we have achieved great results together. FNF India is involved in all aspects of our production workflow from order generation to the issuance of Title Policies post-close. The quality of the work done by the FNF India staff is on par with work done by our Onshore staff. Whenever our business or technology requirements change, I look to my team at FNF India first for solutions and results. "
Jim King
- Stockton Centralized Processing Facility Manager for Fidelity National Title Group
"
FNF India has been performing IT development work for Fidelity Residential Solutions, a Fidelity National Financial company, since October 2013. They came highly recommended from other business units within the FNF family. We have been very pleased with their work on our appraisal software development project. They always deliver on time, per specs, with high quality and a minimum of "bugs" or fixes. Knowing that we have a trusted IT development partnership with FNF India has allowed us to bring a level of technology to the appraisal industry unseen before. We see flexibility in our team size to meet our demands and timelines, easily expanding or contracting. We are also pleased that they stay within defined budgets. At the beginning of our relationship, our team lead from India sat with our programmers for two months, to learn our business processes and systems. This was a great introduction and got the relationship off on the right foot. I highly recommend FNF India for IT development work."
Francene DePrez
- Fidelity Residential Solutions President
"
FNF India has been the partner of the Tempe CPF for over 5 years. During this time we have worked closely together on many projects, with great success. We began small,offshoring portions of our residential work in Arizona and Southern California and have grown steadily over the years to include work from 4 companies in Arizona, 2 in Southern California and 3 in Northern California. I have personally found the Management and Staff to be very engaged in the process. They have been extremely professional in working together to solve roadblocks and promote the success of our company. We have advanced from a system of part of the title exam process being done by the FNF India team to now certifying members of the FNF India team to complete a title exam from the beginning to end including delivery to our customers. This advancement was made possible by the diligence of the FNF India Managers and Team Leads who are very involved in the feedback process to promote better training and a high quality product. As a high volume shop these continued advancements have greatly improved our cost per order allowing us to reduce operating costs and bring more money to the bottom line. I look forward to a continued successful partnership.
"
Cliff Kooistra
- Southwest Title Group / AZ, CoCal, NorCal Residential Department Manager
"
FNF India isn't a vendor- they are our team on the other side of the world. Since we first partnered with them in 2005, they have expanded their services to support every one of our business units across multiple processes within the Eastern Operations. FNF India management has been a pleasure to work with- professional, hard-working and dedicated to helping us achieve our goals. Their hands-on approach promotes interaction among all staff members on both sides of the project to ensure a true team environment through frequent web sessions, video feeds, and even on-site training in our operations. What I love most about working with our managers there is they are constantly collaborating with us on ways to increase efficiencies and quality for both sides. We wouldn't be as successful today without them,and we always turn to them first when we have a new problem to solve."
Nikki Bell
- BKFS Property Insight Eastern Operations Manager
"Fidelity National Law Group has been working with and outsourcing work to FNF India since 2012. In that time,the team has become a strong asset and a valuable partner. They help us prepare court filings and discovery material in cases venued in many states throughout the US. FNF India provides high quality work while also being quick and responsive. Partnering with FNF India has increased our productivity, allowing us to work on more matters simultaneously and improve our results for the company."
David William Tyler, Esq.
- Senior Counsel for Fidelity National Law Group
"
I have been privileged to work with FNF India since early 2011. During this time,the primary role of the FNF India team reporting to me has been to assist with various aspects of our major data conversion projects. Due to the complex nature of the data being converted, these projects can be very challenging. FNF India has added significant value to our projects through the various functions they perform. These functions include data analysis, software design, development and testing in support of our core data conversion initiatives, and development of specialized ancillary applications that have reduced manual effort in various ways. Some of these applications spawned from ideas which originated directly from the FNF India team. This is a positive commentary on their level of knowledge and concern for our overall success. The FNF India team operates in a synergistic manner with our U.S. based staff. These onshore and offshore teams work well together. Through the course of time, the FNF India team has grown significantly in the knowledge of our business,which has positioned them to take on more complex work assignments with a limited amount of direction. I look forward to our continued future relationship with FNF India.
"
Michael Odorizzi
- Property Insight Programming Manager
"Choosing a Business Process Outsourcing company isn't typically an easy process, but the partnership approach from the onset with FNF India made the transition effortless for ServiceLink Valuation Services. The FNF India team listened to our needs and developed a plan that was flexible for handling current and expanding needs. From initial training to ongoing business strategy topics, FNF India has been a willing and helpful partner,gathering the appropriate expertise and headcount necessary to supply us with quality work and commitment to the necessary timelines that our customers demand. The engagement of FNF India has been a win-win for both companies."
Frank Raposo
- Vice President of Quality Control, ServiceLink Valuation Services